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File #: 2021-438    Version: 1 Name:
Type: Communication Status: Filed
File created: 11/4/2021 In control: Operations and Resources Committee
On agenda: 11/10/2021 Final action: 11/10/2021
Title: CEO's KPI Report
Sponsors: Suzanne Coffey
Indexes: Office of the Executive
Attachments: 1. EUM Key Metrics Dashboard_211110_FINAL, 2. 11-21 Red, Yellow Green Report, 3. Reso 21-438- Explanation of CEO Red and Yellow report


CEO’s KPI Report


Agenda of:                      November 10, 2021

Item No.:                     2021-438

Amount:                     N/A                                                                                                                                                                                                                  


TO:                                          The Honorable

Board of Directors

Great Lakes Water Authority


FROM:                     Suzanne R. Coffey, P.E.

                                          Interim Chief Executive Officer

                                          Great Lakes Water Authority


DATE:                     November 5, 2021


RE:                                          CEO’s KPI Report



Upon recommendation of Suzanne R. Coffey, P.E., Interim Chief Executive Officer, The Board of Directors (Board) of the Great Lakes Water Authority (GLWA) receives and files the November 2021, Interim Chief Executive Officer’s Key Performance Indicators and Effective Utility Management Metrics Report; and authorizes the Interim CEO to take such other action as may be necessary to accomplish the intent of this vote. 



The Interim Chief Executive Officer submits a monthly Report of Key Performance Indicators for the Great Lakes Water Authority.


The use of Key Performance Indicators is a means to provide readily accessible insight and overview of the utility’s operations. The use of this Report supplements the information currently provided in the ICEO’s monthly Report.



This item does not impact the GLWA budget.


This item is being presented directly to the GLWA Board of Directors.


This item does not impact the shared services agreement between GLWA and DWSD.