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File #: 2021-253    Version: 1 Name:
Type: Resolution Status: Passed
File created: 6/18/2021 In control: Board of Directors
On agenda: 7/28/2021 Final action: 7/28/2021
Title: Information Technology Shared Services Agreements
Sponsors: Jeffrey Small, Randal Brown
Indexes: Administration & Compliance, Information Technology


Information Technology Shared Services Agreements



Agenda of:       July 28, 2021

Item No.:             2021-253


TO:                                                  The Honorable

Board of Directors

Great Lakes Water Authority


FROM:                    Sue F. McCormick

                                          Chief Executive Officer

                                          Great Lakes Water Authority


DATE:                    June 18, 2021


RE:                              Information Technology Shared Services Agreements




Upon recommendation of Jeffrey E. Small, Chief Information Officer, and Randal Brown, General Counsel, the Board of Directors (Board) for the Great Lakes Water Authority (GLWA):


(1) Approves the extension of the following Information Technology Shared

      Services Agreements:


                     ITS - 004A - Work Order and Asset Management (WAM)

                     ITS - 008A - TIBCO

                     ITS - 009A - Infrastructure





(2) Approves the following new Information Technology Shared Services



                     ITS - 010 - Oracle ULA

                     ITS - 011 - Print Shop

                     ITS - 012 - Oracle Database Licensing

                     ITS - 013 - Board Room Audio Visual Support

                     ITS - 014 - Security Network




GLWA and DWSD have been working diligently to complete the bifurcation. While many of the shared services separations have been completed, the extensions listed above need to continue to support DWSD’s business operations in the short to medium term.

The new shared services listed above represent services that are utilized by both GLWA and DWSD, and it has been mutually agreed that it will be beneficial to both parties located in the same location to have a common and shared solution.


GLWA and DWSD determine a budget for each Shared Service annually that is provided to each other.  Each entity provides a monthly invoice for each Shared Service, as well as monthly payments based on the budgeted amounts.  At the end of each fiscal year, a True Up is completed to ensure accurate payments for each Shared Service.


This matter was presented to the Legal Committee on June 23, 2021.  The Legal Committee unanimously recommended that the GLWA Board adopt the resolution as presented.


This request impacts the Shared Services Agreements as described above.