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File #: 2021-125    Version: 1 Name:
Type: Resolution Status: Passed
File created: 3/26/2021 In control: Board of Directors
On agenda: 4/28/2021 Final action: 4/28/2021
Title: Water Residential Assistance Program Redesign Implementation - Proposed Program Changes
Sponsors: Nicolette Bateson
Indexes: Finance
Attachments: 1. MEMO_WRAP Recommended Program Changes_04282021
Title
Water Residential Assistance Program Redesign Implementation - Proposed Program Changes
Body

Agenda of: April 28, 2021
Item No.: 2021-125
Amount: N/A

TO: The Honorable
Board of Directors
Great Lakes Water Authority

FROM: Sue F. McCormick
Chief Executive Officer
Great Lakes Water Authority

DATE: April 28, 2021


RE: Water Residential Assistance Program Redesign Implementation - Proposed Program Changes


MOTION
Upon recommendation of Sue McCormick, Chief Executive Officer, the Board of Directors (Board) of the Great Lakes Water Authority (GLWA), 1) approves the program change to enable categorical eligibility for WRAP Applicants; 2) approves the increase in the arrearage payment cap from $700 per year to $1,200; and 3) approves the updated outcomes and reporting measures as outlined by Public Sector Consultants, and authorizes the Chief Executive Officer to take such other action as may be necessary to accomplish the intent of this vote.
BACKGROUND

The Great Lakes Water Authority (GLWA) engaged Public Sector Consultants (PSC) to serve as the WRAP Advisor to evaluate the current Water Residential Assistance Program (WRAP). PSC presented their report and recommendations at the October 23, 2020 Audit Committee meeting and to the GLWA Board on October 28, 2020.
GLWA has extended its engagement with PSC to help support the implementation of the recommended program changes through June 2021. As part of the engagement, the seventeen recommendations from the final report were prioritized into three phases of implementation by PSC and GLWA. Based on preliminary discussions, it is anticipated that the full implementation of all recommendations may take at least twelve months, depending on the feedback from the community action agencies (CAA).

JUSTIFICATION
The included memo prepared by PSC provides three recommended changes to the current program based on the prepared analysis. The changes are in alignment with the initial...

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