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File #: 2020-400    Version: 1 Name:
Type: Communication Status: Filed
File created: 11/5/2020 In control: Operations and Resources Committee
On agenda: 11/12/2020 Final action: 11/12/2020
Title: CEO's KPI Report
Sponsors: Sue F. McCormick, William Wolfson
Indexes: Office of the Executive
Attachments: 1. EUM Key Metrics Dashboard_201112_FINAL, 2. 11-20 Red, Yellow Green Report, 3. Reso 20-400- Explanation of CEO Red and Yellow report


CEO’s KPI Report


Agenda of:                      November 12, 2020

Item No.:                     2020-400

Amount:                     N/A                                                                                                                                                                                                                  


TO:                                          The Honorable

Board of Directors

Great Lakes Water Authority


FROM:                     Sue F. McCormick

                                          Chief Executive Officer

                                          Great Lakes Water Authority


DATE:                     November 7, 2020


RE:                                          CEO’s KPI Report


Upon recommendation of Sue F. McCormick, Chief Executive Officer, The Board of Directors (Board) of the Great Lakes Water Authority (GLWA) receives and files the November 2020, Chief Executive Officer’s Key Performance Indicators and Effective Utility Management Metrics Report; and authorizes the CEO to take such other action as may be necessary to accomplish the intent of this vote. 



The Chief Executive Officer submits a monthly Report of Key Performance Indicators for the Great Lakes Water Authority.


The use of Key Performance Indicators is a means to provide readily accessible insight and overview of the utility’s operations. The use of this Report supplements the information currently provided in the CEO’s monthly Report.



This item does not impact the GLWA budget.


This item is being presented directly to the GLWA Board of Directors.


This item does not impact the shared services agreement between GLWA and DWSD.