Title
Requisition No. REQ-0003185
Systems Control Center Support Services
O&M
Body
Agenda of: February 25, 2026
Item No.: 2026-033
Amount: Initial Three-Year Contract: $4,935,840.00
First Year Renewal Option: 1,645,280.00
Second Year Renewal Option: 1,645,280.00
Total Contract: $8,226,400.00
TO: The Honorable
Board of Directors
Great Lakes Water Authority
FROM: Suzanne R. Coffey, P.E.
Chief Executive Officer
Great Lakes Water Authority
DATE: January 30, 2026
RE: Requisition No. 0003185
Systems Control Center Support Services
Vendor: PCI, LLC
Status: New Contract/PO
MOTION
Upon recommendation of Cheryl Porter, Chief Operating Officer - Water and Field Services, the Board of Directors (Board) of the Great Lakes Water Authority (GLWA), authorizes the Chief Executive Officer (CEO) to enter into Requisition No. REQ-0003185 "Systems Control Center Support Services" with PCI, LLC, in the amount of $4,935,840.00 for a duration of three (3) years, with two (2) one (1) year renewal options at a cost not to exceed $1,645,280.00 for each renewal year for a total contract amount of $8,226,400.00; and authorizes the CEO to take such other action as may be necessary to accomplish the intent of this vote.
BACKGROUND
The Operations Staffing Services contracts have successfully been utilized to assist the Authority in responding to emergencies and to stay in compliance with state and federal regulations for water and wastewater systems. They also provide the necessary support for urgent and emergency situations that require immediate attention. This proposed contract will assist GLWA's small group of operations service members that is currently not sufficiently staffed to respond to emergencies and support other day-to-day activities.
JUSTIFICATION
GLWA Water Operating Services operates and maintains water and sewer infrastructure in a 1,100 square mile area. Systems Control Center (SCC) monitors and controls 19 water booster stations, nine (9...
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