Title
CEO’s KPI Report
Body
Agenda of: December 17, 2020
Item No.: 2020-442
Amount: N/A
TO: The Honorable
Board of Directors
Great Lakes Water Authority
FROM: Sue F. McCormick
Chief Executive Officer
Great Lakes Water Authority
DATE: December 3, 2020
RE: CEO’s KPI Report
MOTION
Upon recommendation of Sue F. McCormick, Chief Executive Officer, The Board of Directors (Board) of the Great Lakes Water Authority (GLWA) receives and files the December 2020, Chief Executive Officer’s Key Performance Indicators and Effective Utility Management Metrics Report; and authorizes the CEO to take such other action as may be necessary to accomplish the intent of this vote.
BACKGROUND
The Chief Executive Officer submits a monthly Report of Key Performance Indicators for the Great Lakes Water Authority.
JUSTIFICATION
The use of Key Performance Indicators is a means to provide readily accessible insight and overview of the utility’s operations. The use of this Report supplements the information currently provided in the CEO’s monthly Report.
BUDGET IMPACT
This item does not impact the GLWA budget.
COMMITTEE REVIEW
This item is being presented directly to the GLWA Board of Directors.
SHARED SERVICES IMPACT
This item does not impact the shared services agreement between GLWA and DWSD.