Title
Requisition No. REQ-0003185
Systems Control Center Support Services
O&M
Body
Agenda of: February 25, 2026
Item No.: 2026-033
Amount: Initial Three-Year Contract: $4,935,840.00
First Year Renewal Option: 1,645,280.00
Second Year Renewal Option: 1,645,280.00
Total Contract: $8,226,400.00
TO: The Honorable
Board of Directors
Great Lakes Water Authority
FROM: Suzanne R. Coffey, P.E.
Chief Executive Officer
Great Lakes Water Authority
DATE: January 30, 2026
RE: Requisition No. 0003185
Systems Control Center Support Services
Vendor: PCI, LLC
Status: New Contract/PO
MOTION
Upon recommendation of Cheryl Porter, Chief Operating Officer - Water and Field Services, the Board of Directors (Board) of the Great Lakes Water Authority (GLWA), authorizes the Chief Executive Officer (CEO) to enter into Requisition No. REQ-0003185 “Systems Control Center Support Services” with PCI, LLC, in the amount of $4,935,840.00 for a duration of three (3) years, with two (2) one (1) year renewal options at a cost not to exceed $1,645,280.00 for each renewal year for a total contract amount of $8,226,400.00; and authorizes the CEO to take such other action as may be necessary to accomplish the intent of this vote.
BACKGROUND
The Operations Staffing Services contracts have successfully been utilized to assist the Authority in responding to emergencies and to stay in compliance with state and federal regulations for water and wastewater systems. They also provide the necessary support for urgent and emergency situations that require immediate attention. This proposed contract will assist GLWA’s small group of operations service members that is currently not sufficiently staffed to respond to emergencies and support other day-to-day activities.
JUSTIFICATION
GLWA Water Operating Services operates and maintains water and sewer infrastructure in a 1,100 square mile area. Systems Control Center (SCC) monitors and controls 19 water booster stations, nine (9) sewer lift stations, and over 500 remote sites in the region. Most of these sites are unmanned but require routine inspection and maintenance. SCC staff has a small group of team members covering the east and west side of the system 24/7 to inspect and to respond to any emergencies. In addition, System Technician duties include providing site access, assisting in Capital Improvement Program project equipment testing, and investigating system issues. This proposed contract will support the SCC team to deploy additional staff during wet weather events, power loss, main breaks, water quality investigation, and other emergency incidents.
FINANCIAL PLAN IMPACT
Summary: The proposed contract with PCI, LLC encompasses Operations & Maintenance expense only. The value of the contract exceeds the current financial plan in total. If approved, the new contract with PCI, a negative estimated variance of ($1,400,407.00) is created. Potential positive variances of other contractual services as well as the use of this service may vary by year. The remaining variance will be funded from Reserves.
Funding Source: Operations & Maintenance (O&M) Budget
Cost Center: Systems Operations Control 882301
Expense Type: Contractual Professional Services (SPE000070)
Estimated Cost by Year and Related Estimating Variance: See table below.
Fiscal Year Amount
FY 2026 Budget (Prorated) $ 380,000.00
FY 2027 Financial Plan 1,162,800.00
FY 2028 Financial Plan 1,186,100.00
FY 2029 Financial Plan (Prorated) 806,533.00
Financial Plan Forecast $3,535,433.00
Proposed Contract Amount 4,935,840.00
Variance (positive/ (negative)) ($1,400,407.00)
COMMITTEE REVIEW
This item was presented to the Operations and Resources Committee at its meeting on February 11, 2026. The Operations and Resources Committee unanimously recommended that the GLWA Board adopt the resolution as presented.
SHARED SERVICES IMPACT
This item does not impact the shared services agreement between GLWA and DWSD.