Title
Proposed Change Order No. 6
GLWA-CS-006/SCN-0000004
Third Party Claims Administrator
O&M
Body
Agenda of: September 23, 2026
Item No.: 2026-364
Amount: Original Contract $600,000.00
Change Order No. 1 0.00
Change Order No. 2 625,000.00
Change Order No. 3 300,000.00
Change Order No. 4 250,000.00
Change Order No. 5 118,000.00
Proposed Change Order No. 6 0.00
New Contract Amount $1,893,000.00
TO: The Honorable
Board of Directors
Great Lakes Water Authority
FROM: Suzanne R. Coffey, P.E.
Chief Executive Officer
Great Lakes Water Authority
DATE: August 28, 2026
RE: Proposed Change Order No. 6
Contract No. GLWA-CS-006/SCN-0000004
Third Party Claims Administrator
Vendor: Broadspire Services, Inc.
Status: Amendment/Change Order
MOTION
Upon recommendation of William M. Wolfson, Deputy Chief Executive Officer, the Board of Directors (Board) of the Great Lakes Water Authority (GLWA), authorizes the Chief Executive Officer (CEO) to enter into Contract No. GLWA-CS-006/SCN-0000004, Proposed Change Order No. 6, “Third Party Claims Administrator” with Broadspire Services, Inc., with no increase in cost for a total cost not to exceed $1,893,000.00 and an increased duration of 36 months for a total duration of 156 months; and authorizes the CEO to take such other action as may be necessary to accomplish the intent of this vote.
BACKGROUND
GLWA-CS-006 was initiated on January 1, 2016, for a period of three (3) years, expiring December 31, 2018. A Third-Party Claims Administrator (TPA) performs all services required to supervise and administer a self-insured workers’ compensation program for GLWA, and to act as GLWA’s representative in matters relating to GLWA’s obligations under the workers’ compensation laws of the State of Michigan. The initial contract was later amended with Change Order No. 1 to include the administration of GLWA’s general liability and automobile claims. At the end of the initial three (3) year period, Change Order No. 2 was approved to add additional funds and extend the time for another three (3) years with a new expiration date of December 31, 2021. In September 2021, the Board authorized Change Order No. 3 adding $300,000.00 to the contract with no increase in time and Change Order No. 4, January 2022, adding $250,000.00 to the contract. Change Order No. 5 added an additional $118,000.00 for the new total cost to not exceed $1,893,000.00 and added three (3) years to the contract term for the purpose of handling remaining legacy matters which were not resolved.
JUSTIFICATION
At that time, GLWA Board of Directors acted on Change Order No. 3, the replacement for GLWA’s Third Party Claims Administrator, Contract No. 2101048, was solicited. That contract was subsequently awarded to PMA Management Corporation and approved by the Board on November 18, 2021. Under the terms of CS-006, the Third-Party Claims Administrator is responsible for handling legacy claims through resolution. At the time that Change Order No. 3 to this CS-006 was presented and approved, it was anticipated that the time and additional dollars added to the contract would be sufficient to dispose of the legacy claims. This was proven to not be the case. The purpose of Change Order No. 5 was solely to pay the legacy claims upon their resolution and to supply time to complete the process. However, the time awarded was not sufficient to dispose of the legacy claims. Change Order No. 6 would add an additional 3 years with no additional funds.
PROJECT MANAGEMENT STATUS
Original Contract Time 36 Months (01/01/2016 - 12/31/2018)
Change Order No. 1 0 Months
Change Order No. 2 36 Months (01/01/2019 - 12/31/2021)
Change Order No. 3 0 Months
Change Order No. 4 12 Months (01/01/2022 - 12/31/2022)
Change Order No. 5 36 Months (01/01/2023 - 12/31/2025)
Proposed Change Order No. 6 36 Months (01/01/2026 - 12/31/2028)
New Contract Time 156 Months (01/01/2016 - 12/31/2028)
PROJECT ESTIMATE
Original Contract Price $600,000.00
Change Order No. 1 0.00
Change Order No. 2 625,000.00
Change Order No. 3 300,000.00
Change Order No. 4 250,000.00
Change Order No. 5 118,000.00
Proposed Change Order No. 6 0.00
New Contract Total $1,893,000.00
FINANCIAL PLAN IMPACT
Summary: The value of the contract exceeds the current financial plan in total. A budget Amendment will be processed to move budget from either the unallocated reserves account or other accounts with a positive budget variance.
Funding Source: Operations & Maintenance (O&M) Budget
Cost Center(s): Employee Benefits (603102)
Expense Type(s): Employers Workers Compensation (5910-603102.000-603300)
Estimated Cost by Year and Related Estimating Variance: See table below.
Fiscal Year Amount
FY 2016 Budget $ 5,200.00
FY 2017 Budget 214,800.00
FY 2018 Budget 196,000.00
FY 2019 Budget 259,600.00
FY 2020 Budget 259,600.00
FY 2021 Budget 249,900.00
FY 2022 Budget 349,100.00
FY 2023 Budget 203,300.00
FY 2024 Budget 27,100.00
FY 2025 Budget 27,100.00
FY 2026 Budget 27,100.00
FY 2027 Budget 27,100.00
FY 2028 Financial Plan 27,100.00
FY 2029 Financial Plan (Prorated) 20,000.00
Financial Plan Forecast $1,893,000.00
Proposed Contract Amount $1,893,000.00
COMMITTEE REVIEW
This item was presented to the Operations and Resources Committee at its meeting on September 9, 2026.
SHARED SERVICES IMPACT
This item does not impact the shared services agreement between GLWA and DWSD.